Do You Have Any Questions?
What happens after I make a purchase?
Submit a support ticket and include your full name, the domain name for which the code will be installed on, and the transaction receipt and/or original invoice number. Each order and code is processed manually for accuracy so we ask that you be patient once you place your order.
Do you honor refunds?
Yes, if it’s within 14 days of the purchase. You can submit a support ticket and include your full name, the domain name for which the termination is sought, and a copy of the transaction receipt and/or original invoice number. You can also read more on the Terms & Conditions page.
Do I need this widget on my website?
How long does the process take?
Once the line of code is added, the widget should appear and start to work within a few minutes.
How will I know if it will work on my website?
We work with Adobe Muse, BigCommerce, Conventri, Clickfunnels, Drupal, Duda, Google Tag Manager, HTML, Hubspot, Instapages, Joomla, Leadpages, Magento, Paykickstart, Prestashop, Shopify, Squarespace, Umbraco, Volusion, Weebly, Webflow, Wix, WooCommerce, WordPress, and Xfunnels.
Am I able to customize the widget?
If you are wanting certain features within the widget removed, that can be done however, in order to be fully compliant we suggest for you to not remove any particular features. If you would like the widget to match the color scheme of your website, send us a support ticket and include the color codes.
Are there any additional ways to contact someone for assistance?
Feel free to send a question using the widget located in the lower right side of the website however we ask that any in depth questions be asked via a support ticket. The support ticket route is the best and preferred way for us to track all requests and respond.
How do I know if this will work for my industry/niche?
Can I install it on my website or can you do it for me?
Yes, you can install it on your own or we can do it for you for a one-time fee of $25. If you would like for us to install you can access the fee link here. If you would like to install it yourself you can access the instructions here.
How do I know if this applies to my website?
Are there any additional fees besides the plan I selected?
Yes. If you would like for us to embed the widget there is a one-time fee of $25. You can access the payment link here.
Do you offer any discounts?
No, we don’t, however you’ll find you get the best deal on the annual option under each plan.